We are here to help. Every time, everywhere.

The story of 2theloo began in 2010, when one of our founders went on a family holiday to Bruges, in Belgium – a popular tourist destination, but he couldn’t find a decent public toilet anywhere. He noticed that even in some bigger cities, hygienic toilet facilities were often hard to find. That’s how the 2theloo concept was born. Soon afterwards, in 2011, the first ‘toilet shop’ opened in Kalverstraat, one of Amsterdam’s busiest shopping streets. But it didn’t stop there: partnerships with Shell, Total Energies, SNCF and ADIF soon followed. Our presence increased rapidly, and now you can use 2theloo facilities at more than 200 locations in twelve different countries.

To put it simply, 2theloo designs, builds and operates clean and hygienic public toilets. As a partner, we will design and build a toilet facility that suits your space, using high-quality, reusable materials, and we will also oversee the installation of those facilities. On top of that, we offer a cleaning and service package for all our facilities. For many of our partners, our skilled staff ensure a pleasant and clean experience for visitors.

Our opening times vary at each location. Check out your location on the map to avoid disappointment. Because the last thing you want is to get caught short.

Everyone should be able to use our facilities. And we really do mean everyone. Young people? Yes! Elderly people? Of course! People with limited mobility? Certainly! Parents with babies? No problem! Parents with young children? Naturally!

We do everything we can to make sure everyone feels welcome at 2theloo, which includes making all our locations fully accessible. Disabled people and wheelchair users can use our specially equipped facilities with wide access, a lower washbasin and toilet, and rails for extra support. You will also find facilities for changing nappies at every location. And 2theloo is completely free for young children.

Yes, we are dedicated to ensuring accessibility for all. Our facilities include features designed to accommodate individuals with disabilities, providing a comfortable and inclusive experience. If you have specific inquiries or require further assistance, please do not hesitate to contact our team. Your comfort and convenience are of utmost importance to us.

Showers are available at select locations such as Berchem and Break Autohof Evendorf. For a detailed overview of facilities or any specific inquiries, please feel free to reach out to our team. Additionally, you can check the interactive map at 2theloo.com/locations for a comprehensive guide to our amenities.

For new partners, we always start off with an introductory meeting to find out what they want and what is possible at their location. Next we present our plans. Once these have been approved, a project plan will be drawn up and the facilities will be installed. After a final check to make sure that the facilities provided correspond with what was agreed, the facilities can be handed over. Want to explore what’s in it for you? Then, let’s explore the potential together by submitting the following contact form.

We have over a decade of experience and have already installed many toilet concepts, including for our partners Shell, Total, Adif and SNCF. Because every location requires a different approach based on the desired package, the number of toilets and the deadlines set, there is no standard answer to this question. However, we will be able to tell you a lot more once we are able to estimate your requirements. So why not contact us via sales@2theloo.com and/ or give us a call on 085 01 61 222, or visit our office in Amsterdam. You can make an appointment with us here.

At 2theloo, we do everything we can to make the process of installing the toilets as smooth as possible. We draw up a plan together with the client at the start of the project, including realistic deadlines. Then we contact our trusted, regular partners. Before we start work, we will check the location together. That helps us to make sure that all your requirements are taken into account.

As your partner in the field of clean and hygienic public toilets, we are responsible for maximising uptime and timely repairs within 24 hours. We can also manage the cleaning for you – or you can choose to manage it yourself, of course.

Excited to team up with us? Awesome! For a chance to dive into some creative marketing magic, shoot us an email at marketing@2theloo.com. Share a quick snapshot of your company, toss in your collaboration brainwaves, and let's cook up some game-changing activities together. Our team can't wait to hear from you and craft something surprisingly fun.

For new partners, we always start off with an introduction meeting to find out what you want and what is possible at your location. Next we present our plans. Once these have been approved, a project plan will be drawn up and the facilities will be installed. After a final check to make sure that the facilities provided correspond with what was agreed, the facilities can be handed over. If you would like to find out more about our services, please contact us here.

We are currently active in over 175 locations in 8 countries. We are the market leader in clean and hygienic public toilets and without our partners, we would not be where we are today. We have established successful long-term partnerships with SNCF, Total Energies Belgium, Shell, Adif and others. Would you like to partner up with 2theloo? Please contact us here.

You will get a discount voucher every time you visit a 2theloo location. That means you can make big savings on products, whether it’s a cup of coffee at the kiosk, hand sanitizer or a deodorant from one of our 2theloo vending machines. One thing to note: the voucher cannot be used for fuel, tobacco products, prepaid mobile credit, magazines, books, and medicines. Discover all specific voucher discount deals and related conditions at this page.

Did you leave something in the toilet? Oh, shit! Actually, there’s no need for foul language, because we’re here to help! Here’s how to find your property again as quickly as possible. Work out where you think you lost the item. If it was at one of our partner locations (Shell, Total Energies, SNCF or ADIF), it’s best to contact their lost and found directly. If you think you left your item at one of our own locations, or if you’re unable to contact the partner location, please contact us at info@2theloo.com. Please help us to help you by including as many details as possible in your message: a detailed description of the item, where you think you lost it and when. We will get back to you as soon as possible. Have you found an item that belongs to somebody else? Please give it to the staff at that location. They will keep it safe until the rightful owner contacts us.

Do you have any suggestions or feedback to help us make your next visit even more pleasant? Or do you have an urgent question? Customer satisfaction is a top priority for 2theloo, so please let us know what’s on your mind. Positive feedback is very welcome too, of course. Send an email to customercare@2theloo.com. We can’t wait to hear from you!

You would like to apply for a job at 2theloo? Wonderful! Please learn more at the working at 2theloo page.

When you’re on the road and you need to use the toilet, the most important thing is that it’s clean, right? We think so too. Hygiene has been our main focus since day one, and especially since the pandemic.

At 2theloo, you can flush and turn on the taps using motion sensors. This prevents the spread of bacteria and viruses, and helps to keep our locations clean. To maintain this high standard of hygiene, our toilets are cleaned thoroughly several times a day by our skilled staff, using high-quality products. Toilet paper, cleaning products, hand soap and much more are supplied by our partner and supplier Essity, the international hygiene and health company.

Would you like to know more about our products and services? Do you need to contact our customer support team or do you have a complaint? Please send us a message using our contact form or call us directly on +31(0)85 01 61 222. You are also welcome to drop in at our office. You can plan your visit here.