Our toilet concept is accessible for everyone and made from high-quality, reusable materials. The design enhances the relaxed atmosphere at our locations. Together, we can take the visitor experience at your location to the next level.

2theloo

Employee Spotlight: Vincent Herfst - Head of Operations at 2theloo

Pleins feux sur le employé : Vincent Herfst - Responsable des opérations chez 2theloo

Mitarbeiter Spotlight: Vincent Herfst - Leiter des operativen Geschäfts bei 2theloo

Punto de mira de los empleados: Vincent Herfst - Jefe de Operaciones en 2theloo

Discover how 2theloo transforms travel experiences with clean, eco-friendly restrooms. From road trips to city adventures, find comfort and convenience on your journey.

The challenges of finding clean restrooms while travelling

We've all been there: you're on a road trip, enjoying the journey, when nature calls. Suddenly, you're on the lookout for a decent place to stop. Will it be clean? Will it be open? It's a common worry that can turn a fun trip into a stressful one.

City trips have the same problem: you're exploring a busy city, taking in the sights, when you need to go. Now you're trying to find a public bathroom that doesn't make you want to hold it in forever. It's a situation that can put a damper on even the most exciting city adventures.

That's where we come in, ready to help travellers everywhere. We've taken public restrooms and made them better. No more worrying as you open a bathroom door. We've turned public toilets into clean, comfortable spaces.
With our facilities across Europe, we offer a great solution to the old problem of finding a good restroom while travelling. We're committed to cleanliness and hospitality, so you can count on a nice experience every time. It's like finding a nice surprise when you least expect it.

Exploring cities with ease: Our city locations

City explorers, good news! Our locations are spread throughout major European cities, offering a nice break from the busy streets. No more rushing into crowded cafes and feeling like you have to buy something just to use the bathroom. With us, you can confidently explore the city, knowing that a clean and comfortable restroom is always nearby.
These city stops are more than just toilets – they're a brief escape from the city buzz. Step inside, and you'll find yourself in a surprisingly nice place that might make you forget you're in a public restroom. It's a small comfort that can make a big difference in your city adventure, letting you focus on enjoying the sights rather than worrying about where to find the next decent bathroom.

Eco-friendly and clean: Our commitment to good facilities

These days, being clean isn't enough – we need to be kind to the environment too. We get this and have made being eco-friendly a big part of what we do. Our facilities are designed with the environment in mind, from water-saving toilets to energy-saving lights. It's a commitment that lets you take care of your needs without worrying about the planet.
But don't think that being eco-friendly means we're any less clean. We've found a way to be both clean and green. We clean thoroughly to make sure each visit feels fresh while using products that are good for the environment. It's the best of both worlds – clean bathrooms that are also good for the planet.

From Road Trips to City Adventures: How 2theloo Makes Your Journey Better

How did your adventure at 2theloo begin, and what attracted you to your current position?

My trip began with two exceptional human encounters: those with our Head of Operations and our COO, followed by a fantastic team in Amsterdam. My central role in daily management became immediately apparent. The challenge presented to me was significant: to collaboratively build 2theloo's activity within our NMBS project in Belgium. Drawing upon my experience in operations, trade, and client relations as an entrepreneur and project manager across various sectors, I was drawn to my current position due to its autonomy and the trust it entailed. We had a market to create, necessitating site development, renovation, team building, and the strengthening of our relationship with NMBS.

Can you tell us more about your responsibilities within the company?

I am responsible for all operations at our sites located in NMBS stations throughout Belgium, which entails planning and controlling operational processes. Team management is a significant aspect of my role. My main tasks include:

Managing human, financial, and material resources required for operations;

Developing and implementing operational strategies in collaboration with our teams at the Amsterdam headquarters;

Ensuring quality and compliance with 2theloo standards;

Managing relationships with clients and suppliers;

Problem-solving: identifying and swiftly resolving issues by collaborating with team members to find effective solutions;

Analysing performance in terms of quality and planning, always in collaboration with our internal teams.

What is your biggest challenge in your current role?

My greatest challenge is to consolidate teams and prioritise customer satisfaction by providing optimal services tailored to our high-quality standards. This entails not only establishing strong and well-coordinated teams but also developing solutions that precisely meet our customers' expectations.

Looking back on your experience at 2theloo so far, what are you most proud of?

I take immense pride in having contributed to the construction and enhancement of our operational processes and the formation of exceptional teams in the field. This hard work has not only bolstered our operational efficiency but also fostered an environment where every team member can flourish and excel in their role. Collaborating closely with my colleagues, I've witnessed the tangible results of our efforts, which fills me with satisfaction.

In your opinion, what makes 2theloo a great place to work?

Our company, despite its many years of market experience, maintains the dynamic spirit characteristic of startups/scale-ups. We are constantly seeking improvement, questioning our practices to better adapt to consumer demands, and bringing forth new innovations. This approach drives us to creatively introduce new concepts, thereby staying aligned with market developments and the evolving needs of our customers.

The most important question: who is your favourite superhero, and why?

I don't have just one hero but many. My heroes are the individuals, whether anonymous or not, who work tirelessly every day, whether in the shadows or in the limelight, to deliver quality service at our sites. Their dedication and commitment are the cornerstone of our success, as they tirelessly strive day in and day out to meet our customers' needs.

An Inspiring Journey: Thierry Gallo de Haro's professional growth with 2theloo

Employee Spotlight: Thierry Gallo de Haro | Operations Manager Belgium

How did your journey with 2theloo begin, and what attracted you to your current position?

On a Saturday during the "Bokkentocht" in May 2023, I spoke with my cousin Koen Theeuwes. He asked if I was still enjoying the job I had been doing for 25 years. I told him that I was looking for a new challenge, but nothing had come my way yet. That’s how the ball started rolling, and since September 1, 2023, I have been the Field Coach at 2theloo. What attracted me most to my current role is the constant communication required to achieve even better results. Additionally, there are plenty of opportunities for self-development.

I try to enthusiastically engage the staff of our partners during training to ensure the best possible cleaning of the 2theloo facilities. I am not afraid to roll up my sleeves and help out as well. I believe we must work together to achieve our goals.

The biggest challenge in my current role is balancing the needs and perspectives of everyone involved, understanding that I can't always make everyone happy. Sometimes, despite good ideas, you have to disappoint people. It's crucial to have empathy for both sides of any issue.

Looking at your 2theloo experience so far: what are you most proud of?

I am most proud of my ability to adapt to circumstances, make them my own, and strive to improve or at least get the most out of them. I am also working on creating a cleaning checklist, which is expected to be rolled out soon, aiming to further elevate our cleaning standards.

What makes 2theloo, in your opinion, a great place to work?

The most important thing is, of course, that it helps me pay my bills ;) but a pleasant and safe work environment with people who help you when needed is also incredibly valuable. The freedom to bring out the best in yourself is something that greatly appeals to me.

Most important question: who is your favorite superhero, and why?

I don’t really have a superhero, but if I had to name someone, it would be my wife. She allows me to be who I am, encourages me, listens to me, and often gives me that extra push or, if needed, a brake to help me achieve my best.

From new challenge to successful coach: the journey of Rick Wiersma at 2theloo

Employee Spotlight: de reis van Rick Wiersma bij 2theloo.

Employee Spotlight: Rick Wiersma's journey at 2theloo.

Vincent takes on the challenging yet rewarding responsibility of overseeing both the strategic and day-to-day operations across company-owned sites and those operated by 2theloo's valued partners. His mission revolves around creating a robust structure and implementing efficient processes to ensure the continuous and smooth operation of the business.

Vincent acknowledges the enjoyment and freedom that come with designing the operational model at 2theloo. However, he candidly shares that pioneering can be time-consuming. Despite the challenges, Vincent's commitment to innovation and improvement remains unwavering.

Vincent's pride extends beyond the operational intricacies. Foremost, he celebrates the dedicated teams that consistently craft delightful experiences for 2theloo's guests. Additionally, Vincent highlights the significant milestone of successfully opening 12 sites at the NMBS railway stations in Belgium—a testament to his leadership and the collective efforts of the entire 2theloo team.

For Vincent, 2theloo's greatness as a workplace is rooted in the company's entrepreneurial mindset. This mindset not only empowers each individual within the organization but also fuels a commitment to strengthening the business proposition continually. Beyond business, 2theloo prioritizes the development of its colleagues' competencies. Vincent emphasizes that these elements are fostered within a casual environment, creating a workplace where fun is always on the agenda.

Vincent Herfst's journey at 2theloo reflects the dynamic and innovative spirit that defines the company. Through strategic leadership, dedication to excellence, and a commitment to employee empowerment, Vincent contributes significantly to making 2theloo a thriving and enjoyable place to work.

Employee Spotlight: Vincent Herfst - Head of Operations at 2theloo

Employee Spotlight: Vincent Herfst - Head of Operations at 2theloo

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